Is it possible to change the sender (requester)?
Last updated: July 21, 2026
We sincerely apologize for the inconvenience. For security reasons, we are unable to make changes to the sender information on our end.
If the order has not yet been shipped, cancellation may be possible depending on the circumstances, so please do not hesitate to contact us by phone.
We apologize for the trouble this may cause, but after the cancellation, please place a new order with the correct sender information.
03-3716-7161