How long will it take to receive my order after placing it? (How many days does it take from order to shipment?)

＜Shipment Timing＞

• Orders placed Monday through Thursday: shipped the following business day

• Orders placed Friday through Sunday: shipped the following Monday (※)

※ If the following Monday falls on a store holiday, shipment will be made on the next available business day.

(For store holidays, please see here.)

＜Delivery Time After Shipment＞

• Honshu (excluding the Chugoku region): delivered the day after shipment
• Hokkaido, Chugoku, Shikoku, Kyushu, and Okinawa: delivered two days after shipment

Please be aware that delivery may be delayed due to road conditions or other circumstances.

For further details on delivery times after shipment, you may also check the Kuroneko Yamato website (shipments are made from Tokyo).

After your order has been dispatched, we will provide you with a Kuroneko Yamato tracking number. You may use this number on the Kuroneko Yamato website to make changes such as adjusting your preferred delivery time window (for further details, please contact Kuroneko Yamato directly).

Package Tracking System (kuronekoyamato.co.jp)

For large orders, shipment may be delayed. In such cases, we will contact you directly.